Our service portfolio is surprisingly broad, underpinned by years of experience working with major corporations and consultancies.
We work with organisations to re-brand and re-position their businesses, creating compelling propositions and clear messaging. These act as foundation stones for ongoing communication programmes that reinforce business growth.
While focusing our efforts on brand strategy and articulation, we work alongside our clients’ own design teams, or recruit and manage agencies on their behalf, to create powerful visual brand identities.
Annie Garthwaite worked with CX Company to clarify its market proposition, uniting three companies under a single brand. Today CX Company is widely recognised as a market leader in digital customer engagement.Read case study ➜
DBF engaged Annie Garthwaite to reposition its business. Working with the company’s business leaders, we identified important points of differentiation that are helping the company to win new business and extend its client relationships.Read case study ➜
Annie Garthwaite led a major rebranding of Transcom’s operations across 27 countries, redefining the company’s market proposition of combined customer and credit management services.Read case study ➜
Establishing a reputation for intelligence and insight is a pre-requisite in B2B environments, where relationships are founded on trust, partnership and intellectual credibility.
Annie Garthwaite has spearheaded thought leadership programmes for companies in diverse business sectors, using white papers, research, leadership events and speaking programmes to communicate compelling concepts.
Annie Garthwaite leads the thought leadership and client reference programmes that are the engine room of Webhelp’s sales and marketing drive.Read case study ➜
Annie Garthwaite has supported the development and promotion of new events and event series for William Reed Business Media since 2010, creating compelling programmes that become market leaders.Read case study ➜
We support the evolution of the Dimension Data Global Contact Centre Benchmarking Report, the most influential and substantial report of its kind.Read case study ➜
Positive communications provide vital support for the achievement of major business ambitions and change initiatives.
We work with companies to help them achieve their commercial goals – whether they’re raising funding, going public, acquiring businesses or being acquired. We work consistently to win the support of employees, investors, clients, analysts and journalists.
Called in to support company-wide change initiatives and significant corporate events, including acquisitions, we work closely with WABCO’s business leaders and international communications teams.Read case study ➜
Within a year of hiring Annie Garthwaite, Careline had secured strong business growth and negotiated a successful acquisition with one of the world’s leading BPO businesses.Read case study ➜
Annie Garthwaite advised 7C on two successful funding rounds and, ultimately, its acquisition by UK BPO market leader, Vertex.Read case study ➜
Positive customer relationships depend on the regular flow of information that builds knowledge, trust and credibility, while new business generation – whether from an established customer base or fresh prospects – calls for innovative direct marketing.
From client events to direct mail, e-bulletins to social initiatives, sales presentations and promotions, Annie Garthwaite Communications helps organisations win customers and keep them close.
From websites to brochures, sales propositions to stationery, we create collateral that captures attention and holds it.
We will develop collateral concepts, draft all copy and oversee production, working with our clients’ inhouse design resource or finding and managing specialist providers.
For many businesses the media, both digital and traditional, offers the most direct and cost effective vehicle for communicating with a broad target market.
Annie Garthwaite has managed national and international media relations programmes across a wide range of industries, creating strong relationships with key journalists based on a steady flow of vibrant, newsworthy stories that build awareness, understanding and support for her clients.
An aggressive media relations programme for Performix Technologies won the attention of the customer management industry and its commentators and created a powerful brand presence for the company that was subsequently acquired by market leader, Nice.Read case study ➜
Calling the Cape hired Annie Garthwaite to raise the profile of South Africa’s Western Cape. Within two years it was voted the world’s top offshore contact centre location.Read case study ➜